CRC Staff

Meet CRC’s Management Team

Bill Owens LISW-S/ACSW 
Executive Director 

Bill Owens is a lifelong resident of Columbus, Ohio, whose first home as a child was on Acton Road in Clintonville. He received his Bachelor’s Degree in Social Studies Education (1981) and his Master’s Degree in Social Work (1984) from The Ohio State University.

He worked as a Social Worker in the community mental health system from 1984 to 1995, providing counseling to the severely mentally ill, crisis intervention and older adult counseling.

He returned to Clintonville to work at the CRC in 1995 and became the Executive Director in 1997.




Stephanie Baker
Associate Director

Stephanie Baker is a previous resident of Erie, Pennsylvania.She graduated from Westminster College in 2005 with a BA degree in Sociology. Prior to becoming the Associate Director, she served as the Youth Services Coordinator at CRC for five and half years. Before moving to Columbus, Stephanie worked at a residential treatment center for teenage girls in Erie, PA. She also has a great deal of experience volunteering with many different youth programs. She is currently working on obtaining her Master’s Degree in Social Work at The Ohio State University.


Amanda Crawford
Development Director

Amanda is a native of Stark County, Ohio and brings 9 years nonprofit leadership experience. She received a B.S. in Business Management with a Minor in Marketing from Kent State University. She has fundraising and marketing background building donor based campaigns with several nonprofits. She developed a strong sense of devotion for the nonprofit sector as a beneficiary of youth development programming in 4-H, as well as, the YMCA nearly 18 years ago. This experience gave her a deep appreciation for how nonprofits seek to improve the quality of life in communities; one program at a time.


Beth Stewart-Magee
Basic Needs Director

Ms. Stewart-Magee has worked with families and children for over 20 years. Her experience has led her from volunteer to in-home daycare provider to preschool teacher to outreach coordinator for a local church, where she developed youth programming to serve kids from pre-school through high-school age. She joined the staff of the CRC in 1998 as Youth Services Director.

Ms. Stewart-Magee has served on numerous boards, youth development task forces and advocacy organizations including the Ohio Historical Society, the Interfaith Hospitality Network and the Association for the Education of Young Children.

The teachers and parents of Clinton Elementary School several years ago recognized Beth as a “Community Hero.” In 2005 Beth received the Metropolitan Area Living Faith Award. In 2005 Beth left Kids Club and started her current position, in which she runs the CRC’s Food Pantry and acts as an advocate for area residents. She also is the CRC liaison with area pastors.


Brenda Kauser
Youth Services Director

Brenda Kauser, a Columbus native, joined CRC in May, 2012 as the Youth Services Coordinator. She has over 25 years experience working with children ages birth to teens. Her experiences include working for Early Head Start, Head Start, and Settlement House afterschool and summer programs. Brenda received her A.A. in Early Childhood Development with a pre-k teaching certificate from Columbus State Community College and a B.A. in Social Sciences with an Education concentration from Ashford University. She is passionate about advocating for quality children’s programming through affordable, accessible, and relevant professional development. Brenda carries out this mission by serving on the board of the Columbus Association for the Education of Young Children, the local affiliate for NAEYC. She enjoys spending time with her family, her husband Rock, two sons, one daughter –law, one future daughter –in –law, and two granddaughters. Brenda also enjoys traveling, swimming, Middle Eastern dancing, yoga, reading, and gardening – although, she admits that she is more of a planter than a gardener!


Megan L. Gish, MSSA, LISW-S
Clinical and Support Services Supervisor

Megan Gish is a Columbus native and a proud member of the Clintonville community. She earned her Bachelor of Science in Social Work (BSSW) in 2005 from Capital University and went on earn a Master of Science in Social Administration (MSSA) from the Mandel School of Applied Social Sciences at Case Western Reserve University in 2007. Since this time, she has been in social work practice within the fields of community mental health and domestic violence until she joined the CRC team in 2012. Currently, Mrs. Gish supervises the Senior Supportive Services, Kinship Care, and Community Psychiatric Supportive Treatment programs at the CRC.


Patty Cooper
Business Manager

Before her promotion to Business Manager during the fourth quarter of 2012, Patty Cooper was Bookkeeper for CRC since January 2010. But she has known about the good work that CRC does from her proximity to them, while working across the street at her family business, Subway, for seven years.

She has been a bookkeeper since completing accounting courses at Columbus State Community College in 1988. She has worked in accounting and office administration for an electrical and roofing contractor, a country club, and a bookkeeping/tax firm, as well as keeping the books for her husband’s Subway. Patty is currently working on her associates degree in accounting from Columbus State. She has done volunteer work through her church, as well as Subway fundraising and Christmas gift gathering for CRC.

She has three daughters, three grandsons and three granddaughters. She lives in Gahanna, Ohio with her husband and some of their daughters, son-in-laws, grandchildren and grandpets. She is an accomplished artist who spends her free time painting with oil and watercolors.


Meet the CRC Staff

Youth Services Staff

Nicole Jackson
Youth Services Program Coordinator


Yolanda Constant
Youth Services Worker

Yolanda Constant has worked in the Clintonville area for the last fifteen years. She worked as a manager at McDonald’s for fourteen years and has been involved in Kids Club for the last five years, of which two-and-a-half have been as an employee. Her son, William, was in Kids Club while he attended Clinton Elementary School. She truly enjoys working with the children. Her favorite part of Kids Club is summer time because the staff gets to be involved in more activities with the children.


Kinship Care Staff

Louanne Zipfel, LSW
Kinship Care Outreach Worker

Louanne graduated from Capital University in 2005 with a Bachelor of Science in Social Work (BSSW) and attained her license to practice social work shortly after. While she has worked at the CRC since 2006, she was a founding staff member of the Kinship Care Program in 2007.

Louanne continues her work in the Kinship Care Program linking caregivers with the resources they need to raise the children they have included in their family. Louanne is also a member of the Ohio Grandparent/Kinship Coalition.

After years of working at the CRC, she feels every community needs a CRC and respects Kinship Families that save children!


Charlotte Law, LSW
Kinship Care Outreach Worker

Charlotte graduated from Temple University in Philadelphia with a Bachelor’s degree in Social Work in 1990. Her first years in social work were spent in child welfare both in Philadelphia and then in Columbus.

She returned to social work at CRC in August of 2011 as a Kinship Care Outreach Worker after a long hiatus to raise her children.


Family Services Staff

Yolanda Phares, LSW
Family Services Supervisor

Aouatif Agoumi

Family Services Outreach Worker


CAP Program – Senior Supportive Services


JoAnn Wright,
Outreach Worker


Kassandra Lariviere, MSW
Outreach Worker


Family Advocacy Staff

Melissa Goodrich, MSW

Melissa was raised in Clintonville and is a graduate of its local schools. She received both her undergraduate and Master of Social Work degrees from The Ohio State University.  She completed post-graduate training in Mental Health and Deafness at the University of California. Her social service background includes working with youth and adults in schools, various non-profit agencies and community mental health centers.

Prior to her position at CRC, she owned and operated Colonial Candy Shoppe in Clintonville and was active in the Clintonville business community. She was a founding board member of the Clintonville Farmers’ Market. She enjoys local history, genealogy and outdoor activities.


Senior Services Staff

Karen Hutchins, LISW-S
Senior Outreach Worker

Karen joined the CRC staff in August of 2009 working for the Senior Services Program. She graduated from Ohio University and Ohio State University, and worked for many years at The Ohio State University (OSU) Medical Center.

While at OSU, Karen worked initially in the hospital and Pediatric Clinic and later at the AIDS Clinical Trials Unit. OSU provided her with many valuable experiences helping others and now at CRC, Karen enjoys helping older adults as they cope with aging in our culture.



Sarah Helmuth, LSW
Personal Finance Manager

Sarah graduated from Mount Vernon Nazarene University with her Bachelors in Social Work in 2011. Prior to joining the CRC staff in May of 2013 she worked at a hospice and home health agency as a home health social worker.

It was through this experience that she realized how much she enjoyed working with older adults. Sarah is grateful for the opportunity to work in a community-based agency that provides a wide array of services.


Sara Johnson, LSW
Senior Outreach Worker

Sara, a lifelong Columbus resident, graduated with a Bachelor of Arts in Social Work in 2008 from Ohio Dominican University. Sara has worked in community mental health, at a crisis shelter for teenagers, with a support group for children who had family members with cancer, and with seniors throughout Franklin County. She joined CRC as a Senior Services Outreach Worker in October 2013.


Susan Durham, LSW, MSW
Senior Outreach Worker

Susan, in a former life, worked for a big company in Columbus for 21 years. After receiving an MSW from Ohio State, she  became a licensed social worker, and started a second career as a social worker in 2004.

She has experience in work force development, mental health, and now, senior services.  She enjoys following politics and is a compulsive reader.


Geneva Starr, MSW, LSW
Senior Outreach Worker

Geneva has worked with Kinship care families and with mothers and children as part of the Family Advocate Program.  Geneva is currently one of the newest members of the Senior Services program serving as an Outreach Worker.

Geneva loves reading, Buckeye basketball and football and is an avid bingo player.


Lauren Dugal, LSW
Senior Outreach Worker

Lauren graduated with her BSSW in May 2013 from The Ohio State University.  She began with the CRC in 2014 with the Senior Services department.  She moved to working to family services March 2016, and stepped into the CAP program in August 2016.

Lauren loves the opportunity to work in the family service office at the pantry, while still working with seniors.  Lauren has enjoyed working at the CRC because she has seen the impact that the agency has had on the community.

When she is not working she enjoys training for half marathons, eating at local restaurants with friends, and working part time at her church with their youth group.


Justin Dumond, LSW
Personal Finance Manager & Family Services Outreach Worker

Justin graduated from The Ohio State University in the spring of 2014 with a Bachelors in Social Work.  Justin was a site supervisor for the summer lunch program and started working with the Family Services this past summer.  He has just started working with our Senior Supportive Service’s Personal Finance Management clients in December of 2014.


Christine Happel, MSW
Village in the Ville Program Director

Christine joined CRC’s staff in March 2014, after serving as an Administrative and Senior Supportive Services intern for the agency. Her previous roles haveallowed her to interact with diverse populations from youth in an after-schoolsetting to adults with special needs.

Excited to be working at a community-based agency, Christine is actively involved in communities throughout Columbus and is passionate about the Settlement House movement. Christine graduated from The Ohio State University with a Masters in Social Work.


Katie Palmer, BA
Volunteers & Special Events Coordinator

Katie, a longtime small business owner in Clintonville, joined the CRC staff in 2015. She earned her BA from Colorado State University in 1988 and was Clintonville Chamber of Commerce’s Business Person of the Year in 2005.

Her hobbies include cooking, gardening and treasure hunts.


Laura Zimmerman, Grants Manager

Laura has lived in Clintonville her entire life—except for those times when she was elsewhere.

With Bachelor and Masters degrees in design from The Ohio State University, Laura practiced and taught for many years.

In the areas of small business and non-profits, Laura has worked for fair trade, for the Clintonville Area Chamber of Commerce, and for the Clintonville Farmers’ Market. Work abroad included Northern Ireland and Sichuan Province, China.


Cathy Demidovich
Transportation Supervisor

Ken Paro

Ken was born and raised in Maine and that’s where he completed his education. He was married and is the proud father of three children, and he has ten grandchildren and five great-grandchildren.

After moving to Clintonville in 1979, he started working for the Kroger Company, from where he retired with 32 years of service. He has become very active in doing volunteer work, starting at Overbrook Church, and is now both a paid and volunteer driver for the CRC. He is very happy to be a part of such a fine organization and caring group of workers.

Ken is seen to the left dancing at Senior Prom in 2012 and is a favorite staff member of many Senior Services clients.



Jay Blakeslee — Seniors Transportation specialist

Ken Andrews — Seniors Transportation specialist

Bud Wilkinson — Seniors Transportation specialist