Meet CRC’s Management Team
Bill Owens LISW-S/ACSW
Bill Owens is a lifelong resident of Columbus, Ohio, whose first home as a child was on Acton Road in Clintonville. He received his Bachelor’s Degree in Social Studies Education (1981) and his Master’s Degree in Social Work (1984) from The Ohio State University.
He worked as a Social Worker in the community mental health system from 1984 to 1995, providing counseling to the severely mentally ill, crisis intervention and older adult counseling.
He returned to Clintonville to work at the CRC in 1995 and became the Executive Director in 1997.
Stephanie Baker is a previous resident of Erie, Pennsylvania.She graduated from Westminster College in 2005 with a BA degree in Sociology.
Before moving to Columbus, Stephanie worked at a residential treatment center for teenage girls in Erie, PA.
She also has a great deal of experience volunteering with many different youth programs.
She is currently working on obtaining her Master’s Degree in Social Work at The Ohio State University.
Cliff Wiltshire is the CRC’s development director. Wiltshire, 51, initially worked as the agency’s transportation coordinator since September 2012.
In that role, he coordinated the scheduling of volunteers and paid staff to deliver local senior citizens to medical appointments and small-group outings such as grocery store and pantry visits and social events.
Before he began at the CRC, Wiltshire worked for more than 26 years in the community journalism field, including 10-plus years as managing editor for Suburban News Publications.
A Muskingum University graduate with a bachelor of arts degree in English and religion, he has lived in the Clintonville area since 1991 with his wife, Carla, and adult children Cliff Jr. and Rachel.
Basic Needs Director
Ms. Stewart-Magee has worked with families and children for over 20 years. Her experience has led her from volunteer to in-home daycare provider to preschool teacher to outreach coordinator for a local church, where she developed youth programming to serve kids from pre-school through high-school age. She joined the staff of the CRC in 1998 as Youth Services Director.
Ms. Stewart-Magee has served on numerous boards, youth development task forces and advocacy organizations including the Ohio Historical Society, the Interfaith Hospitality Network and the Association for the Education of Young Children.
The teachers and parents of Clinton Elementary School several years ago recognized Beth as a “Community Hero.” In 2005 Beth received the Metropolitan Area Living Faith Award. In 2005 Beth left Kids Club and started her current position, in which she runs the CRC’s Food Pantry and acts as an advocate for area residents. She also is the CRC liaison with area pastors.
Youth Services Director
Brenda Kauser, a Columbus native, joined CRC in May, 2012 as the Youth Services Coordinator. She has over 25 years experience working with children ages birth to teens. Her experiences include working for Early Head Start, Head Start, and Settlement House afterschool and summer programs. Brenda received her A.A. in Early Childhood Development with a pre-k teaching certificate from Columbus State Community College and a B.A. in Social Sciences with an Education concentration from Ashford University. She is passionate about advocating for quality children’s programming through affordable, accessible, and relevant professional development. Brenda carries out this mission by serving on the board of the Columbus Association for the Education of Young Children, the local affiliate for NAEYC. She enjoys spending time with her family, her husband Rock, two sons, one daughter –law, one future daughter –in –law, and two granddaughters. Brenda also enjoys traveling, swimming, Middle Eastern dancing, yoga, reading, and gardening – although, she admits that she is more of a planter than a gardener!
Megan L. Gish, MSSA, LISW-S
Clinical and Support Services Supervisor
Megan Gish is a Columbus native and a proud member of the Clintonville community. She earned her Bachelor of Science in Social Work (BSSW) in 2005 from Capital University and went on earn a Master of Science in Social Administration (MSSA) from the Mandel School of Applied Social Sciences at Case Western Reserve University in 2007. Since this time, she has been in social work practice within the fields of community mental health and domestic violence until she joined the CRC team in 2012. Currently, Mrs. Gish supervises the Senior Supportive Services, Kinship Care, and Community Psychiatric Supportive Treatment programs at the CRC.
Meet the CRC Staff
Before her promotion to Business Manager during the fourth quarter of 2012, Patty Cooper was Bookkeeper for CRC since January 2010. But she has known about the good work that CRC does from her proximity to them, while working across the street at her family business, Subway, for seven years.
She has been a bookkeeper since completing accounting courses at Columbus State Community College in 1988. She has worked in accounting and office administration for an electrical and roofing contractor, a country club, and a bookkeeping/tax firm, as well as keeping the books for her husband’s Subway. Patty is currently working on her associates degree in accounting from Columbus State. She has done volunteer work through her church, as well as Subway fundraising and Christmas gift gathering for CRC.
Youth Services Staff
Youth Services Program Coordinator
Melanie, who started with the CRC in early October, says she’s very excited to be working for CRC as the new Youth Services Program Coordinator.
She graduated from The Ohio State University in 2008 with a degree in Social Services and has been working with student focused programs ever since. She says, “I love working with kids and find their zeal for life inspiring and they can always make me laugh. In my spare time I like to explore new restaurants around Columbus, check out the latest movies, and listen to live music.”
Youth Services Worker
Yolanda Constant has worked in the Clintonville area for the last fifteen years. She worked as a manager at McDonald’s for fourteen years and has been involved in Kids Club for the last five years, of which two-and-a-half have been as an employee. Her son, William, was in Kids Club while he attended Clinton Elementary School. She truly enjoys working with the children. Her favorite part of Kids Club is summer time because the staff gets to be involved in more activities with the children.
Kinship Care Staff
Louanne Zipfel, LSW
Kinship Care Outreach Worker
Louanne graduated from Capital University in 2005 with a Bachelor of Science in Social Work (BSSW) and attained her license to practice social work shortly after. While she has worked at the CRC since 2006, she was a founding staff member of the Kinship Care Program in 2007.
Louanne continues her work in the Kinship Care Program linking caregivers with the resources they need to raise the children they have included in their family. Louanne is also a member of the Ohio Grandparent/Kinship Coalition.
After years of working at the CRC, she feels every community needs a CRC and respects Kinship Families that save children!
Charlotte Law, LSW
Kinship Care Outreach Worker
Charlotte graduated from Temple University in Philadelphia with a Bachelor’s degree in Social Work in 1990. Her first years in social work were spent in child welfare both in Philadelphia and then in Columbus.
She returned to social work at CRC in August of 2011 as a Kinship Care Outreach Worker after a long hiatus to raise her children.
Family Services Staff
Barbara Cooper, LSW
Family Services Supervisor
Barb is a graduate of The Ohio State University in 1985 with a Bachelor of Science in Social Welfare (BSSW) and earned her certification as a Certified Financial Social Worker in 2010 from the Center for Financial Social Work.
After working over 20 years in the Community Mental Health System, she came to CRC in June of 2009 as an Outreach Worker in Family Services and Supervising the Summer Lunch Program.
She transferred to Senior Services in September 2009 originally providing Personal Finance Management and transitioning to Senior Outreach Worker in 2011.
Barb returned to the Family Services team as Family Services Supervisor midway through the busy 2015 campaign.
Family Services Outreach Worker
Family Services Outreach Worker
CAP Program –
Lauren graduated with her BSSW in May 2013 from The Ohio State University. She began with the CRC in 2014 with the Senior Services department. She moved to working to family services March 2016, and stepped into the CAP program in August 2016.
Lauren loves the opportunity to work in the family service office at the pantry, while still working with seniors. Lauren has enjoyed working at the CRC because she has seen the impact that the agency has had on the community.
When she is not working she enjoys training for half marathons, eating at local restaurants with friends, and working part time at her church with their youth group.
Family Advocacy Staff
Melissa Goodrich, MSW
Melissa was raised in Clintonville and is a graduate of its local schools. She received both her undergraduate and Master of Social Work degrees from The Ohio State University. She completed post-graduate training in Mental Health and Deafness at the University of California. Her social service background includes working with youth and adults in schools, various non-profit agencies and community mental health centers.
Prior to her position at CRC, she owned and operated Colonial Candy Shoppe in Clintonville and was active in the Clintonville business community. She was a founding board member of the Clintonville Farmers’ Market. She enjoys local history, genealogy and outdoor activities.
Senior Services Staff
Karen Hutchins, LISW-S
Senior Outreach Worker
Karen joined the CRC staff in August of 2009 working for the Senior Services Program. She graduated from Ohio University and Ohio State University, and worked for many years at The Ohio State University (OSU) Medical Center.
While at OSU, Karen worked initially in the hospital and Pediatric Clinic and later at the AIDS Clinical Trials Unit. OSU provided her with many valuable experiences helping others and now at CRC, Karen enjoys helping older adults as they cope with aging in our culture.
Sarah Helmuth, LSW
Personal Finance Manager
Sarah graduated from Mount Vernon Nazarene University with her Bachelors in Social Work in 2011. Prior to joining the CRC staff in May of 2013 she worked at a hospice and home health agency as a home health social worker.
It was through this experience that she realized how much she enjoyed working with older adults. Sarah is grateful for the opportunity to work in a community-based agency that provides a wide array of services.
Sara Johnson, LSW
Senior Outreach Worker
Sara, a lifelong Columbus resident, graduated with a Bachelor of Arts in Social Work in 2008 from Ohio Dominican University. Sara has worked in community mental health, at a crisis shelter for teenagers, with a support group for children who had family members with cancer, and with seniors throughout Franklin County. She joined CRC as a Senior Services Outreach Worker in October 2013.
Susan Durham, LSW, MSW
Senior Outreach Worker
Susan, in a former life, worked for a big company in Columbus for 21 years. After receiving an MSW from Ohio State, she became a licensed social worker, and started a second career as a social worker in 2004.
She has experience in work force development, mental health, and now, senior services. She enjoys following politics and is a compulsive reader.
Geneva Starr, MSW, LSW
Senior Outreach Worker
Geneva has worked with Kinship care families and with mothers and children as part of the Family Advocate Program. Geneva is currently one of the newest members of the Senior Services program serving as an Outreach Worker.
Geneva loves reading, Buckeye basketball and football and is an avid bingo player.
Justin Dumond, LSW
Personal Finance Manager & Family Services Outreach Worker
Justin graduated from The Ohio State University in the spring of 2014 with a Bachelors in Social Work. Justin was a site supervisor for the summer lunch program and started working with the Family Services this past summer. He has just started working with our Senior Supportive Service’s Personal Finance Management clients in December of 2014.
Christine joined CRC’s staff in March 2014, after serving as an Administrative and Senior Supportive Services intern for the agency. Her previous roles haveallowed her to interact with diverse populations from youth in an after-schoolsetting to adults with special needs.
Excited to be working at a community-based agency, Christine is actively involved in communities throughout Columbus and is passionate about the Settlement House movement. Christine graduated from The Ohio State University with a Masters in Social Work.
Katie Palmer, BA
Volunteers & Special Events Coordinator
Katie, a longtime small business owner in Clintonville, joined the CRC staff in 2015. She earned her BA from Colorado State University in 1988 and was Clintonville Chamber of Commerce’s Business Person of the Year in 2005.
Her hobbies include cooking, gardening and treasure hunts.
Laura Zimmerman, Grants Manager
Laura has lived in Clintonville her entire life—except for those times when she was elsewhere.
With Bachelor and Masters degrees in design from The Ohio State University, Laura practiced and taught for many years.
In the areas of small business and non-profits, Laura has worked for fair trade, for the Clintonville Area Chamber of Commerce, and for the Clintonville Farmers’ Market. Work abroad included Northern Ireland and Sichuan Province, China.
Cindy Colucy, BA
A longtime Clintonville resident and member of Immaculate Conception Catholic Church, Cindy coordinates CRC’s transportation efforts for seniors, Kids Club and more. She has experience with communications and Human Relations, is proficient at Excel and in-house software programs, and spends her free time watching her kids play sports, decorating, organizing and knitting.
Ken was born and raised in Maine and that’s where he completed his education. He was married and is the proud father of three children, and he has ten grandchildren and five great-grandchildren.
After moving to Clintonville in 1979, he started working for the Kroger Company, from where he retired with 32 years of service. He has become very active in doing volunteer work, starting at Overbrook Church, and is now both a paid and volunteer driver for the CRC. He is very happy to be a part of such a fine organization and caring group of workers.
Ken is seen to the left dancing at Senior Prom in 2012 and is a favorite staff member of many Senior Services clients.
Jay Blakeslee — Seniors Transportation specialist
Ken Andrews — Seniors Transportation specialist
Bud Wilkinson — Seniors Transportation specialist